The necklaces and pearls are exquisite. The boxes that the necklaces come in are fantastic and make excellent gifts. The certificates of authenticity are well made and professional. The customer service is great, and the fact that I received a personal phone call to confirm the correctness of my order is evidence of the care that the employees take with the orders.
My only comments are:
1) The necklaces should come with a card or booklet explaining the "Build-a-necklace" concept so that the gift giver doesn't have to explain it.
2) The additional pearls come in a nice little velvet bag (as shown), but this isn't overly conducive to giving them as gifts. The extra pearls should come either in a small box or attached (monofilament?) to a decorative card, or something like that so that they can be more easily given as gifts especially since many people are giving these as gifts one pearl at a time over a period of time.
Other than those 2 comments, this absolutely would have been a 5-Star Review. With that being said, we will be recommending The Pearl Source to others and will be purchasing from them again.